Do you have an online business website? So I am going to tell you about 5+ Best Live Chat Software for Websites. So if you want to know about it. So keep reading this article. Because I am going to give you complete information about this, so let’s start.
As you all know, in today’s time everyone has a business website. Through which he presents his business online. But in such a situation people open your website, but most of the users are not able to convert into customers.
Because often when the online user is about to become your customer, then they definitely have some questions. Which he wants to ask you soon. And the sooner you give a better answer to your user. So the chances of getting sales from there increase a lot. So you can use Live Chat Software, Plugin, and Application to give a quick reply to the user on the business website.
So in today’s article, I am going to tell you about the best live chat software, so let’s know about it without wasting any time. so let’s know.
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5+ Best Live Chat Software for Websites!
As you know, Outsource Customer Service is a business practice where businesses hire a third party outside the company to handle the customer service process rather than using its own employees. Here, the external firm is the point of contact for your customers if they have questions, or inquiries about your products or services.
let us now these 5+ Best Live Chat Software for Websites. which is as follows.
1. LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.
LiveChat Features:)
- Easy to use
- Contextual tags
- Communicate with colleagues as well
- Lots of integrations
And if you want to know about LiveChat.com, then for this you have seen the above video. And you can get complete information about LiveChat.com.
2. LiveAgent
LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution.
LiveAgent Features:)
- Easy to use dashboard
- Strong social media integrations
- Comprehensive ticketing
- Internal messaging
3. Chaty
Chaty is a powerful customer chat app that offers 20+ messaging platforms in one chat widget. Communicate with your customers in the channel they prefer, such as WhatsApp, Facebook Messenger, Email, Twitter, Viber, Telegram, Skype, and more. Chaty offers seamless integration to any websites of your choice to improve customer support, with a variety of customization options to make your chat tool more attractive to visitors.
You can also take advantage of its triggers and targeting rules to convert more qualified leads. It originally started as WordPress and Shopify chat plugin only, but due to success, Chaty team recently launched its stand-alone SaaS version available for all websites, both mobile, and desktop.
Chaty Key Features 🙂
- 20+ messaging apps + custom channels in one
- Lots of customization options
- Easy integration
- Triggers and targeting rules
- Google Analytics
4. HubSpot Live Chat
HubSpot’s live chat tool is fully integrated with a chatbot builder that you can start using for free — no coding required. Easily create bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team can focus on the conversations that matter most.
HubSpot Live Chat Features:)
- Free software
- Easy-to-use chatbot builder
- Slack integration
5. Zendesk
Zendesk enables you to speak to your customers in real-time, initiate targeted and customer behavior-driven chats, send files via chats, ask customers to rate chats, as well as to log and analyze all the live chats that happen across your business.
Zendesk Features:)
- Easily add live chats to your website or app
- JavaScript API
- CMS integrations
6. Olark
Olark is straightforward to set up and operate, so it’s a great option for small businesses that have never used one of these services before.
One of the best things about Olark is that it’s highly customizable, allowing you to change the colors, position, and shape of chat boxes. To humanize your live chats, you can add welcome text and a customer support agent photo.
Olark Features:)
- Great for small firms
- Lots of integrations
- Useful options for humanizing live chats
7. ClickDesk
ClickDesk is an awesome combo of live chat, voice and video chat, and helpdesk software for online businesses to engage website visitors in real-time, boost conversions and customer satisfaction. ClickDesk is trusted by over 150,000 online businesses across 107 countries in tens of languages.
ClickDesk Features:)
- Video and voice calls
- Text-based live chat option
- Powerful translation
8. Social Intents
Social Intents is a web-based live chat software for Microsoft Teams and Slack, which helps businesses communicate with website visitors, provide customer service, and close sales deals from within a unified platform.
Social Intents Features:)
- Integration with Slack and Teams
- Easy to use internet dashboard
- Unlimited agents
So I hope, now you must have come to know about Best Live Chat Software for Websites. And now if you want, you can also read this article related to it. Hope you get to learn something new.
Read also:)
- What is a Chatbot and How Does It Work: A-to-Z Guide for Beginners!
- Why are chatbots essential for business: A-to-Z Guide for Beginners!
- 5+ Best Live Chat Plugin for WordPress Website: The A-to-Z Guide!
So I hope that you have liked our article 5+ Best Live Chat Software for Websites. And if you still have any questions and suggestions related to this, then you can tell us in the comment box below. And thank you so much for reading this article.