Friends, you must have been using WhatsApp, but do you know What Is WhatsApp Business App & how to use this? Probably not, because then you are reading this article. In today’s article, we will tell you what is the WhatsApp Business App. How to download, how to install and use?
In today’s time, almost every smartphone consumer uses a large social media application like WhatsApp. Today not only in our country of India but in the whole world, the users of WhatsApp are increasing day by day. In such a situation, the WhatsApp company has launched its new feature WhatsApp Business App.
Those who run small business and marketing their business in the field of digital marketing to make their business more successful.
Promoting small or big business in any digital market sector is highly costlier. In such a situation, WhatsApp Business App is proving to be very beneficial for the small business, because by using it, all the people running small businesses are making their business reach their customers very easily.
If you also want to know what is this whatsapp business and how it is used, to make your business grow, then you must read this article till the last. We will provide you complete information about WhatsApp Business Application in this article.
What Is WhatsApp Business App?
WhatsApp Business App is a platform where small businesses can grow their business and stay in touch with their customers. You can easily create an email address and your profile here if you have a website related to your business using this platform.
You can use this profile to create catalogs to show all types of products related to your business to your customers.
Here you can give variety of your product, order of your product and in addition you can answer their questions with your customers.
1. When Was The WhatsApp Business App Launched!
WhatsApp Business was first launched on 18 January 2018 in Indonesia, Italy, Mexico, UK and USA.
A week later, this application was also launched in India on 24 January 2018. Anyone can download the WhatsApp Business application for free from the Google Play Store or App Store.
2. Purpose of Launching WhatsApp Business App!
WhatsApp Business App is a center where you can easily manage your business as well as your customers. There are some major objectives of launching it, which are as follows: –
- Any person whether he runs a big business or small. If he wants to run his business professionally, then by using this platform, he can easily create his professional business profile.
- You can use WhatsApp Business anywhere, just like WhatsApp chat and stay connected with your customers.
- On this platform, you can easily find features like automatic reply, greeting message and reply for free too.
- There are many businesses, who invest huge amount of money to promote their business, but if you use this platform, then you can promote your business very easily for free.
3. How To Create An Account on WhatsApp Business App!
If you want to create your account inside WhatsApp Business App, then below we have some easy steps, you can easily create your account by following them.
- First of all, you have to download and install the WhatsApp Business application in your smartphone from the Google Play Store or from the App Store.
- Now here, the way you enter your mobile number while creating WhatsApp, similarly you have to enter a unique mobile number to create an account. A unique mobile number implies that you have to use a mobile number that has never been used to create a WhatsApp account.
- After entering the number, you have to verify your number.
- Now in the further process you will have to put your business photo or your photo.
- And After doing so, you have to record the name of your business and which categories fall within your business. After this you have to click on the Next button.
After doing this process, your WhatsApp Business App is fully ready to use.
4. Features of WhatsApp Business App!
There are some great features for this application, using which any person can give a good start to their business. Let us know about the features of some of the best WhatsApp business applications which are as follows.
1. Business Profile!
You can use this features to gather all the information related to your business and make a good profile of it here. Whatever information you are being asked to create a profile, you have to fill it very carefully and in a good way. After setting up all the information, your business profile is easily created.
2. Business Name!
You have to enter the name of your real business here, so that people will know your business name. At this place, if you enter the name of your business, then if you enter any other name, people will get confused.
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3. Business Category!
Here you will find many categories related to your business, if your business falls under those categories, then you have to select that category, if your business does not fall under that category then you have to select the option called “Other”.
4. Business Location!
To make it easy for your customers to reach you, you have to enter your business address very carefully and in such a way that people can understand it easily. By doing this, you increase your confidence in your customers.
5. Business Time-Table!
Here you can share information about your business with your customers like how many days a week your business opens, when it is closed and what is its opening and closing time table etc. By entering this information, your customers will reach you easily according to the working time.
6. Business Email!
If you have an email address or a phone number related to your business, you can enter it here for the convenience of your customers.
7. Business Website!
If you have a website related to your business here, you can link it here. If there is no website related to your business, then you can share all types of social media links related to your business here. Such as: – You can link social media platforms like Facebook, Instagram, Twitter, Facebook page, Facebook group etc. Through these features, you stay in touch with your customers.
Here you get all kinds of information related to your profile such as how many people you have messaged, how many people have messaged you and how many people have you read the message, etc. Apart from this, how many of your people received the message or the data remains a pain here.
9. Away Message!
This is a messaging tool, the option of which you will already see in Statistics. By using it, you can set any message according to you. When you are in offline, then this message is automatically sent to your customers.
10. Greeting Message!
With the help of this feature, when someone messages you on WhatsApp Business App, then they can prepare and send welcome messages according to their own. Through these features, you can easily send a good welcome message to your customers.
11. Quick Reply!
You can set the answers to questions related to your business to be automated through this. Using this, you will not have to answer and answer the same question repeatedly and your time will also be saved. Apart from this, your customer will also get timely and accurate answers to his questions.
5. How To Use WhatsApp Business App!
You can use WhatsApp Business App very easily. It can help you to grow your business.
- You can use WhatsApp and WhatsApp Business applications simultaneously on the same smart phone.
- You do not need to give your personal number to everyone.
- If you want, you can also add any of your landline numbers with the WhatsApp Business App.
- You can use it to promote your business for free.
- If you want to do local marketing related to your business, then it will also help you under this.
- You can also share your website or social media link to your customers using it.
6. Who Can Use WhatsApp Business App!
Although everyone can use it, but most businessmen use it to grow their business. No thing has been released to use it, everyone can use it according to their own.
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7. Benefits of Using WhatsApp Business App!
- After installing it in your phone, you will be able to use two WhatsApp, you will not have to do any separate process for this. You can use WhatsApp both your personal and business separately.
- We can also use this to result in all the messages, so that we get to know which product the customer is paying more attention to and is eager to buy it. Knowing this, we can increase the number of quality and quantity in our product and earn more profit.
- It is absolutely free, using which you can easily make your business reach your customers and promote it.
8. Difference Between WhatsApp Vs WhatsApp Business App?
Even if you see both these applications as equal, their work is opposite to each other. Where we use WhatsApp messages with our friends, family and others for chatting and other things.
At the same time, through WhatsApp Business App, you can easily promote your business for free and reach it to your customers. These two apps have some features, which are parallel, but WhatsApp Business App has its own unique feature.
So friends, we hope that you have received all the information related to our important WhatsApp business app today and you will not have any kind of questions related to this topic.
Through this article, we have tried to explain and provide information about WhatsApp business to you through very easy words. To know about us, you watch this video.